Refund Policy
If you want to feel good about yourself, do good things 
Success is a journey, not a destination
Sometimes I wonder what the difference is between being cautious and being dead.
Optimists enrich the present, enhance the future, challenge the improbable and attain the impossible.
Continuous effort - not strength or intelligence - is the key to unlocking our potential.
There are no shortcuts to any place worth going.
If you train hard, you'll not only be hard, you'll be hard to beat.
Only those who risk going to far can possibly find out how far one can go…
The difference between the impossible, and the possible, lies in a person's determination.
The pain of discipline is far less than the pain of regret.
Those who do not find time for exercise will have to find time for illness.
Be the change you wish to see in the world.
There are two ways to meet life; you can stay safe and bored. Or you can care greatly, and live greatly - till life breaks you on it's wheel.
Life is what we make it. The best way to predict your future is to create it.
If your goal is to become more relaxed and happy at home, you must create an activity that is yours exclusively, something you do – just for you.
The object of life's journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting, 'Wow, What a Ride!
The mind is in its own place, and in itself can make a heaven of hell, a hell of heaven.
There is nothing good or bad, but thinking makes it so.
Mountains are immutable and indifferent; they cannot be conquered. What you conquer are your fears and your perceived limitations.
Refund and transfer policy for Training Fees:
Wild Women On Top encourages you to attend Trek Training every week throughout a Term, as a paid up Trek Training Member.
However, Wild Women On Top appreciate there may be times when you may miss a Trek Training session due to other commitments and need to or want to do a make up session.
If as a result of varying circumstances, you miss more than one session due to circumstances outside of our control, please note that regrettably we are not able to refund your Term Training fees. This is because when you book in with us for your Trek Training, we reserve a place for you in an appropriate Trek Training group. Even if you do not attend a Trek Training session we will still be obliged to pay certain overheads such as: our coaches fees, staff, insurance, licences, administration expenses and all other overheads in connection with the Trek Training and operating Wild Women On Top.
We therefore strongly encourage you to commit to your Term Training and attend your Trek Training session each week during the relevant Term, and make use of our make up sessions, where possible (subject to availability).
Please note:
a. Trek Training fees and Membership fees are not refundable (WWOT really want to encourage you to attend your Trek Training) but make-up sessions with other groups are highly recommended and can be accommodated, subject to availability. Unused Term Training sessions cannot be transferred to a new Term.
b. In the event of exceptional circumstances, such as injury or illness being applicable to your cancellation, the following refund policy applies: cancellation within weeks 1-5 of term will incur a $50 admin fee plus the cost of any sessions that have passed up until the date you inform us, whether you attended those sessions or not. You will be refunded the remainder of your fees less these two amounts, on presentation of a doctor's certificate confirming the injury/illness.
c. There are NO refunds after week 5 of the term.
d. Make up sessions must be utilised within the same Term as your Trek Training and cannot be carried over to another Term.
Places in fully subscribed Term Training groups cannot be held without payment to WWOT in accordance with these Terms and Conditions.
Further details are available on our Terms and Conditions of Membership
Cancellation fees for trips and tours
|
Time of cancellation |
Cancellation fee |
|
Overseas trips or 3rd party tours |
Determined by the Third Party Operator |
|
Wild Walks and Weekenders |
|
|
Not later than 14 days prior to scheduled departure |
If you cancel your booking up to 30 days prior to departure, a $100 administration fee will be payable or will be forfeited from any monies already paid. |
|
14 days or less prior to scheduled departure |
100% of the trip costs will be payable or forfeited (where already paid).
|
For trips organised by WWOT that are longer than an overnighter, the following terms apply:
If cancellation takes place more than 60 days prior to your departure date, you will be refunded any amounts paid, less a $200 admin fee.
If cancellation takes place between 60 and 30 days prior to your departure date, 50% of the tour price will be forfeited.
If cancellation takes place less than 30 days prior to your departure date, 100% of the tour price will be forfeited.
Refund policy for booking Coastrek Training:
Not later than 30 days prior to scheduled date: If you cancel your booking up to 30 days prior to the scheduled session, an administration fee of 50% of the amount paid will be deducted from any refunds.
30 days or less prior to scheduled session: No refunds. WWOT will attempt to offer you an alternate session date, depending on availability and current bookings.
